What details do I have to give to set up rent collection?

Stripe has to verify whoever is receiving money, and asks for it directly — its onboarding runs inside the Tenarize payments page, but the answers go to Stripe. What it takes depends on how you let:

• As an individual — your name, date of birth, home address, phone number and email, plus the bank account for payouts.
• As a company — the company's registered details including its Companies House number, plus a representative and every director, every owner of 25% or more, and every senior executive as named people with their own dates of birth and addresses.

Stripe may also ask for a document — a passport or driving licence — where it can't verify someone from those details alone. Anything still outstanding is shown in the same place, so you can see exactly what's blocking you.

Stripe also asks a few questions about the letting itself rather than about you. Tenarize answers most of those before you get there — the business category, a description of what you do, and the support email and phone number from your account — which leaves the business website. That one is yours to answer, and there's an answer for not having one.

Worth knowing: You accept Stripe's Connected Account Agreement yourself as part of this, rather than Tenarize accepting it for you.